CompletePBX 5 IP PBX Software Feature List:

Cloudphone

CompletePBX supports Cloudphone softphone for iOS & Android

IP Phones Provisioning

Xorcom IP Phones & various brands of IP Phones

IP PBX Call Features:

3-way conference
Auto-Redial / Camp on
Boss/Secretary + Whitelist
Call back
Call forward (busy, no answer, unconditional)
Call parking
Call pickup
Call Transfer (blind, attended)
DISA (Direct Inward System Access)
DND (Do Not Disturb)
Emergency call handling
Find me / Follow me

Caller ID

Customization (incoming/outgoing)
Display
Lookup
Blocking
Routing
Screening
On Call Waiting
Override caller ID
Use original caller ID on forward

CDR (Call Details Record)

Corporate phone books

Direct Inward Dial Numbers (DIDs)

Inbound/Outbound fax support

Line status indication (BLF)

Message Waiting Indicator (MWI)

Paging & Intercom

Short-code dialing

Speed Dial

User-friendly Web interface

Video calls

Voicemail

Voicemail-to-email

Voicemail broadcast

Wake-up Calls / Reminders

Personal recording / notes

Direct trunk to trunk connection

One digit dialing

IP PBX Security Features:

Authorization codes

Built-in firewall

Call encryption (SIP TLS, sRTP)

GUI warnings for potentially unsafe setup

IP specific black-list and white-list (devices and trunks)

Intrusion detection and blocking

Limiting or blocking of outbound calls

Notifications

Password strength indicator

PIN-protected outbound calls

User permission management

Secure password auto-generation

Secure password indication

Time-based restrictions

Weak password report

Call Center Features:

Agent log in / log out

Barge

Call monitoring

Call queues

Call recording

Cloud Call Recording

Caller Name Lookup

CDR (Call Details Record)

Click-to-call

Chat

Customer account codes

Hot-desking

Hunting groups

Instant messaging/chat*

IVR / Auto-attendants

Listen to agent

Pick-up groups

Presence (agent status)

Queue priorities

Queue VIP list

Ring group strategies

Reporting

Time-based routing

Visual IVR

Visual switchboard

Visual queues

Whisper to agent

Phone System Administration Features:

Announcements

Backup & Restore

Blacklist

CLI Access (via GUI)

CDR

CDR in GUI
CDR Filters
CDR PDF Export
Rich CDR Export (csv)

Cloud call recording

Custom Device

Disaster Recovery

Dashboard

IP phone provisioning

Auto detection of PBX
Mobile app to register IP phones

Email notifications

Extensions status management

Feature codes management

Global search

High-availability (TwinStar)

Hotel PMS integration (Complete Concierge)

Import & Export extensions

Import and Export Speed Dialing

Intra-company routes/trunks

Language support

Log file viewer

Music on hold

Network settings tool

Night modes

Notifications

PBX status reports

Pickup groups

Pre-defined user roles

Remote administration

Scheduled backup

Storage monitoring

System-wide speed dial

Task manager (scheduler)

Time Conditions

User-friendly Web interface

User PIN code

VMware compatible

Hyper-V compatible

Global parameters customization

Unified Communications:

Audio conferencing

Call recordings access

Corporate phone book

Fax-to-email

Fax from web

Instant messaging / chat

One number reach

Mobile phone integration

Multiple devices per user

Switchboard

Personal call log

Personal extension settings

Personal IVR

Shared voicemail (+BLF)

Voicemail to e-mail

Voicemail remote access

Visual voicemail

User portal: access to voicemail, fax, and recordings

IP PBX Costs Saving Features:

Advanced dialing rules
Built-in expansion options:
- extensions
- voicemail boxes
- hunt groups
- call center groups
- auto attendants (IVRs)

Cell phone integration
Class of service
DUNDI (Peer Lookup)
Least Cost Routing

PSTN or Digital Failover
Remote extensions
Shared voice/fax line
Voice conference bridges

Supported Telephony Interfaces:

PRI, BRI ISDN, FXO, FXS

SIP phones & devices

Softphones, smartphones, tablets

H323 devices (via Custom Device)

TDM/SIP/IAX trunks

TDM-VoIP gateway

E1 PRI

E1 R2

T1 PRI

Supported voice codecs (free & unlimited):

Opus

g.729
g.722
g.723
g.726
g.726aal2

adpcm

alaw

ulaw

GSM

h.261

h.263

h.263p

h.264

ilbc

lpc10

slin

speex