Description
Get the most out of your IP PBX and communication with your customers Designed for simplicity of your call center PBX management.
Simplify your phone usage and improve your call flow management.Your privacy will be kept when making calls using CloudPhone and you will be reachable on your direct office number.
Drag and Drop, it works!
Make calls without touching your desktop phone. Supervise all phone functionalities with a unique web interface. Transfer calls by drag and drop, view who is available or busy, and manage queues: all features are available with a few clicks, in a simple and logical way.
Guaranteed to Save Time
Supervision Switchboard app for IP PBX simplifies your call management, contact search, call transfers, and conferences. It immediately reduces the number of mistakes and time spent on call management! No matter where your physical phone or softphone is, Supervision’s interface is identical and easy to learn.
Designed for Call Centers
Real-time display of the queue’s status allows the call center supervisor to have better management of his team and IP PBX, allocate resources when needed, and improve the answer rate. Listen, whisper and barge functionalities allow simpler call monitoring and agent training. Agents can share information by chat or call notes and make the customer’s call flow process more efficient.
Simplicity
Use your favorite browser. Supervision app for IP PBX doesn’t need a per-user special installation or expensive training. The graphic interface is identical no matter browser or operating system. It is compatible with Windows, Mac, and Linux
